Category Archives: IT Tech Support Articles

How to Fix Godaddy: 552: Message rejected for spam or virus content

GoDaddy Logo Head

The Short Answer The short answer to this question is, leave Godaddy (link to official forums, over a year old). I’m not saying this out of spite or any distaste for Godaddy, but it is an ongoing issue that has only affected them. Furthermore, they are the only ones that can resolve it. What’s the problem? […]

Facebook login from Rtgw_xmpp_username_password_login

XMPP Logo

I received an email from Facebook today notifying me that someone logged into my facebook account via XMPP. The message I received was “Facebook login from Rtgw_xmpp_username_password_login”. Although, I normally do log in to Facebook from Pidgin with XMPP. I’ve never received a notification before regarding it. Although this notices are normal for me, as […]

How to purge Product Keys from Windows Server 2012

While in the process of doing a new Virtualized Server 2012 Roll-out, I stumbled upon something interesting. Once the Server OS was installed, I pulled up the Activation Window and it appeared that a key had already been entered that did not match what was on the COA. The key that was present was unable […]

Using Microsoft Windows Certificate Authority (CA) Certificates on Cisco IOS

IT Security Lock

I couldn’t find a guide that combined all of the necessary steps together. This guide assumes you already have SSH/telnet/terminal access to your router and already have a functioning Windows Certificate Authority, I used 2K8R2 but I’m sure you could use 2K3, 2K3R2 or 2K8. Heads up, on older versions of IOS, “pki” needs to […]

HTTP Error 500.21 – Internal Server Error Handler “PageHandlerFactory-Integrated” has a bad module “ManagedPipelineHandler” in its module list error. on Amazon EC2

I was attempting to update our installation of ScorpionSoft’s AuthAnvil product on our Amazon EC2 installation and after updating to the latest version of their software (5.0 at this time), I started receiving a HTTP Error 500.21 – Internal Server Error Handler “PageHandlerFactory-Integrated” has a bad module “ManagedPipelineHandler” in its module list error. It turns out […]

Cisco Configuration Assistant unable to upload AnyConnect to UC500, UC520, UC540

Cisco AnyConnect

After about 2 hours of messing with my UC540 with the new CCA, I’ve finally figured out my problem. Up until this point I’ve even reset to factory defaults my UC540, rebuilt the configuration from scratch, just to find the same unfortunate error. After a good chunk of unsuccessfully googling I finally looked up the […]

Installed Applications

  Installed Applications · Spybot Search and Destroy · Malwarebytes’ AntiMalware · Super AntiSpyware · Microsoft Security Essentials AntiVirus · VLC Media Player · K-Lite Video Codecs · Adobe Reader · Adobe Flash Player · Cute PDF Converter · Microsoft .NET · Microsoft Silver light · Java · Adobe Air · CCleaner · Defraggler · CD Burner XP · 7-Zip Spybot Search and Destroy This program is for removing malware. It must […]

Prolific PL-2303 driver Device Cannot Start Windows Vista 64bit and Windows 7

I was working on this problem for one of our Fort Myers Business Tech Support Clients, but I’ve had this problem a couple times and the solution seems to be slightly different each time.  The problem presents itself as a Device in Device Manager showing “”The Device Cannot Start (Code 10)” after you’ve installed the […]