Telephony
& VoIP Services

Greenwire integrates best-in-class tech seamlessly into your existing workflow, whether you need a large PBX system or a small VoIP setup.

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Optimize Your Business’ Telecommunication

Telephony has come a long way since its analog days, and it’s now done digitally using voice over IP (VoIP) technology. Businesses in Southwest Florida that need professional VoIP installations can count on Greenwire Technology Solutions. This technology provides a more modern and streamlined way to communicate because it uses the Internet to transmit and receive calls.

Our IT professionals offer unique solutions that allow your VoIP network to effortlessly route calls and implement an easy-to-use voicemail system. Your company can save time and money by allowing our team to troubleshoot issues and take care of phone installations.

As a leading telecommunications company near Southwest Florida we have extensive knowledge about VoIP software and experience handling a variety of technical problems. We have the tools your business needs to perform efficiently, be productive and ultimately achieve success. Begin lowering your telephony costs and increasing customer satisfaction by hiring our dedicated staff for complete telephony services. Our team is well-equipped to conduct network setups for both small businesses and large corporate companies alike.

Telephony Software Services

Incorporating a VoIP phone system can be a time-consuming endeavor, but with help from our service professionals it can be done correctly and in a timely manner. Our technicians specialize in modern phone installations and understand the intricacies of locally hosted versus cloud based VoIP networks. One of the benefits of working with Greenwire Technology Solutions is that we provide toll free and local numbers at regular rates even for long distance calls. Choosing our services means you’ll have telephony software that’s highly functional and effective without the high costs of maintaining servers and hardware.

Below are some of the telephony services we offer business professionals in Southwest Florida:

  • Small business phone systems (5 to 100 users)
  • Large corporate systems (Over 100 users)
  • High volume call center telephone systems
  • Multi-location phone systems
  • Phone systems for remote and mobile workforce

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Greenwire Offers An Impressive Range Of Business Telephony Products And Services

  • PBX & VM Systems
  • Call Center Solutions
  • Traditional & IP Systems
  • Extended Warranties
  • Maintenance Agreements
  • Certified Consultants
  • Experienced Installers
  • Multi-Vendor Offerings
  • Interactive Voice Response
  • Unified Messaging
  • Speech Recognition
  • Conference Bridging
  • Wireless Handsets
  • Network Assessment
  • 24/7/365 Support
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VoIP Software Features and Benefits

VoIP phones offer many features and advantages, which can be implemented on a small or large-scale level by an experienced telephony specialist. Our team makes VoIP installations that set you up with all the basics, like voicemail, caller ID and call transferring capabilities. We also consider your company’s business size to assess call volume and whether you have the workforce to maintain the equipment long-term. It’s important to think about making telephony software available to your remote workers through mobile phone integration, thereby streamlining your business operations.

Real-Time Monitoring

Call Distribution

Auto-Attendant Software

Hierarchy Routing

Overflow Queues

Cloud Based VoIP /
Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that’s it. One problem with full VoIP systems has been reliability because if there is a localized Internet outage you temporarily lose all service. Cloud-based VoIP and PBX systems can help mitigate this.

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Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

Get Expert Help From Trusted Professionals.

Our knowledgeable technology professionals have years of experience in residential, commercial, corporate, educational, and government industries.

239-444-5522 Get Started